International student support for every step of your journey
Studying in a new country can feel overwhelming, but you don’t have to figure it out alone. At Newcastle University International Study Centre, we’re here to help you feel prepared, settle into life in the UK, succeed in your studies and make the most of your university experience.
Whether you need advice before you arrive or support during your studies, our friendly teams are here to help.
Where to find support before you start your programme
Explore our application, visa and pre-arrival information guides below. For anything else, you can contact the centre or email NewcastleUniversity-ISC@intoglobal.com for our Admissions and Enrolment Support Team.
Support with your application
Everything you need to know about applying for your programme, including an example timeline and a step-by-step breakdown of the process.
Arranging your visa
Read our international student visa guide to find out which visa you'll need, how to apply for your visa and how long visa applications typically take.
Preparing to arrive
How to prepare to join us on campus, including packing tips, booking your flights and our free Get Ready to Study programme.
Help settling in when you arrive on campus
Starting your UK adventure is an exciting step, and we’ll help you settle in. From your first days in Newcastle to the practical tasks of everyday life, you’ll have support when you need it.
Where to find support during your first week
Visit the Welcome Desk, located inside the entrance of Newcastle University International Study Centre, or get in touch via email.
Get the support you need to succeed in your studies
We’ll help you develop the skills, knowledge and confidence you need to successfully complete your pathway programme. You'll learn in small classes, where you can engage closely with your teachers and receive one-to-one tuition.
Personal wellbeing and welfare support when you need it
The in-centre Welfare Team is there to support you with any personal issues, including homesickness or other aspects of your mental health.
You'll also have access to Newcastle University's Student Health and Wellbeing services, including free counselling. The Students' Union provides guidance at the Student Advice Centre, including housing and finance advice.
Additional support services for international students
Accommodation support
Reach our accommodation team by emailing ISC.Accommodation@newcastle.ac.uk, or use the 24/7 helpline for emergencies.
Under 18 support
We have special measures in place to support students under the age of 18, including airport transfers and enhanced safeguarding.
Career support
You'll have access to expert career support from day one of your pathway programme, so you can start building your future.
Frequently asked questions about student support
International students at Newcastle University International Study Centre can access academic, personal and practical support throughout their pathway programme, including:
pre-arrival support
visa guidance
airport and arrival support
academic and language support
personal tutors
wellbeing and welfare support
accommodation support
under-18 support
career support
university counselling and student services.
The centre provides help with settling into life in the UK, developing study skills and managing personal challenges, with additional services available through Newcastle University.
Students who feel homesick or find it difficult to adjust to life in the UK can speak to the International Study Centre welfare team by emailing isc.welfare@newcastle.ac.uk. The team can offer personal support and help students access further wellbeing services at Newcastle University, including free counselling.
Students who are finding their pathway programme difficult can ask their teachers for additional academic support. Every student is also assigned their own personal tutor, who can help with any academic or personal issues and act as a link between students, teachers and the other support services at the centre. Small classes and opportunities for one-to-one tuition help students discuss challenges, improve their understanding and develop the skills needed to progress to a degree.
International students can access healthcare through the UK's National Health Service (NHS), depending on their immigration status and payment of the Immigration Healthcare Surcharge. Students will receive guidance on how to register with a local GP when they arrive, and can seek advice from Newcastle University's and the International Study Centre's student support services if they need help accessing medical care.
International students can access guidance on financial matters through Newcastle University's Student Advice Centre. Students can find information about budgeting, managing living costs and housing-related finances, although financial assistance is subject to eligibility and availability.
International students under the age of 18 can access additional support through the International Study Centre's specialist under-18 services. This includes guidance about safeguarding, accommodation and the Guardianship Package, helping younger students prepare for living and studying in the UK.
Students aged 17 and under will live in the International Study Centre's safe and secure campus accommodation, where security wardens perform regular check-ins and a 24/7 helpline is available. They will also be collected from the airport when they arrive, via a transfer service that will take them straight to the centre on Newcastle University's campus.
Families can contact Newcastle University International Study Centre if they have concerns or need general information about student support. However, staff must respect students' privacy and may not be able to share personal information about a student without their permission. Students can speak to the centre team if they would like to agree how their family can be kept informed.
Students at Newcastle University International Study Centre can access faith and religious support through the University's multi-faith chaplaincy. The service welcomes students of all religions and beliefs, as well as those who wish to explore their faith or seek support in a welcoming environment. Students can also find information about places of worship and faith communities in Newcastle.
What our students say
Clarissa
| Indonesia"Inclusive, extensive and supportive. These are three words that best describe my first year at Newcastle International Study Centre."
Pathway: International Year One
Degree: BA (Hons) Marketing Management
Your voice matters
We want you to feel listened to, involved and supported throughout your time with us. Our student committee gives you a way to share your views, raise concerns and suggest changes to services at the International Study Centre.
Student feedback is shared with the centre, helping us understand what matters to you and how we can improve your experience.
Get personalised support from our team
If you need support with anything related to your studies at Newcastle University International Study Centre, our friendly team is here for you.